The BC Contact Centre Association is a forum for industry networking, exchanging ideas and building expertise. Our role is to provide

  • leadership in workforce education and industry awareness
  • opportunities for professional development for our members and
  • a central voice for the British Columbia contact centre industry

Our members include contact centre professionals, industry suppliers and educators. We are united in our goal to build our industry through networking, professional growth and community leadership.

Contact Us

British Columbia Contact Centre Association
1303 - 1030 West Georgia Street
Vancouver, B.C. V6E 2Y3

Phone: 604-678-6065

Board of Directors

Beverly Lundh - President
Jean Mitchell -
Martyn Yarwood - Events Development
Lisa Ly - Events Management
Michelle Matte -

Catherine Robertson - Managing Director

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